Privacy Policy

Information we collect

When you submit the enquiry form we collect the details you provide — your name, email address, phone number (optional), the heat-treatment process or product of interest, and your message. We do not ask for, or knowingly collect, sensitive personal data.

How we use it

Enquiry details are used solely to respond to your request, prepare quotations, and maintain our commercial relationship. Submissions are delivered to us by email through a third-party email service. We do not sell or rent your information to anyone.

Third-party services

This site uses a small number of external services that may process limited data when you interact with them: Google Translate (only when you choose to translate the page), an embedded Google Map on the contact page, and WhatsApp (only if you start a chat). These services are governed by their own privacy policies. We also use Google Analytics to understand how visitors use the site; it sets cookies and collects usage data such as pages viewed, device type and approximate location. We do not run advertising trackers on this site.

Data retention

We retain enquiry correspondence for as long as needed to serve you and to meet our legal and accounting obligations, after which it is deleted or anonymised.

Your choices

You may ask us to access, correct, or delete the personal information you have shared with us. To make a request, or for any privacy question, contact us at info@trimurtifurnace.com.

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